Privacy Policy

Tyger Gallery respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, how we use it, and how we keep it safe.

This policy applies to anyone who interacts with Tyger Gallery, including visitors to our website, customers, artists, event participants, and subscribers.

What personal information we collect

We may collect and hold personal information including:

From customers and visitors

  • Name

  • Email address

  • Phone number

  • Postal address (for shipping artworks)

  • Purchase history

  • Event registrations

  • Mailing list sign-ups

From artists

  • Name

  • Email address

  • Phone number

  • Postal address

  • Bank details (for artist payments)

  • Artwork details linked to the artist

From our website

  • IP address

  • Browser and device information

  • Website usage data (via analytics and cookies)

We do not store full credit card details. Payments are processed securely through third-party providers.

How we collect personal information

We collect personal information in a number of ways, including when you:

  • Make a purchase through our website or in the gallery

  • Sign up to our mailing list

  • Register for events, workshops, or openings

  • Contact us by email

  • Submit information via online forms

  • Interact with us at art fairs or events

  • Use our website (through cookies and analytics)

Why we collect, use and disclose personal information

We collect personal information to:

  • Process purchases and payments

  • Deliver artworks

  • Manage events, workshops and exhibitions

  • Communicate with customers and artists

  • Send newsletters and updates (you can unsubscribe at any time)

  • Administer artist relationships and payments

  • Meet legal, accounting and record-keeping requirements

  • Improve our website, services and advertising

We only use personal information for purposes related to Tyger Gallery’s activities.

Sharing personal information with third parties

We may share personal information with trusted third-party service providers where necessary to operate our business, including:

  • Website and form providers (Squarespace)

  • Email marketing platforms (Mailchimp)

  • Event platforms (Humanitix)

  • Payment processors (such as Stripe, Square or PayPal)

  • Accounting software (QuickBooks)

  • Analytics and advertising platforms (Google Analytics, Meta)

We do not sell personal information.

Overseas disclosure

Some of the third-party services we use store data outside Australia, including in the United States or other countries. Where this occurs, we take reasonable steps to ensure your personal information is handled securely and in line with Australian privacy laws.

Accessing or correcting your personal information

You can request access to, or correction of, the personal information we hold about you at any time by emailing:

hello@tygergallery.com.au

We will respond within a reasonable timeframe.

Privacy complaints

If you have a concern or complaint about how we handle your personal information, please contact us at:

hello@tygergallery.com.au

We take privacy complaints seriously and will work to resolve them promptly.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).

Cookies and analytics

Our website uses cookies and similar technologies to:

  • Understand how visitors use the site

  • Improve performance and user experience

  • Support advertising and marketing through platforms such as Meta

You can control cookies through your browser settings if you prefer.

Keeping your information secure

We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure. This includes secure systems and trusted service providers.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The most current version will always be available on our website.

Last updated: January 2026